The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Senior Systems Analyst with the Information Technology (IT) Cloud & Vendor Management Services team, you will participate in analysis, coordination, development and implementation of IT initiatives, strategies, and solutions to meet corporate, business and operational needs. Primary duties include:
- Facilitate partnerships with multiple business units for hybrid cloud or open-source services adoption, as we continue moving towards IT Service Broker model.
- Evaluate and recommend solutions/services using corporate integrated risk management framework, working closely with interested parties from Supply, Finance, Security, Access and Privacy, Legal and Industry advisories.
- Provide expertise for research, requirements gathering, negotiations, and strategic recommendations.
- Provide expertise in risk value analysis, financial analysis (TCO), procurement and sustainment strategies, contract management and vendor relationships.
- Complete technical and financial evaluations during various stages of technology procurement (Request For x[RFx]/Notice of Intent [NOI]) processes.
- Act as a trusted advisor on licensing compliance and risk mitigations by leading and facilitating internally with business clients and Subject Matter Experts (SME’s) and externally with vendors and industry advisors.
- Assist in technology planning, design, provisioning, implementations, support & sustainment and rollout of new processes/delivery models by engaging multiple interested parties.
Qualifications
- A completed 2 year Technical Diploma with at least 8 years of related experience; OR
- A degree in Computer Science or a related technical discipline with at least 4 years of related experience.
- Proven hands-on experience working with top global cloud service providers & open source communities/products will be considered an asset.
- Experience and/or knowledge of Information Technology Infrastructure Library (ITIL) Service Management – service strategy, service design, service operations & transition and continuous service improvement (CSI) would be an asset.
- Ability to work in complex unstructured situations with minimal supervision while demonstrating initiative and good judgment.
- You have strong strategic and critical thinking along with proven analytical and problem-solving skills.
- Excellent communication and interpersonal skills with the ability to influence others accompanied by well-developed presentation and facilitation skills.
- Strong planning and organizational skills and the ability to manage multiple projects and changing scopes and priorities.
Pre-employment Requirements
- A security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
Workstyle
- This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Position and Pay Information
Business Unit: Information Technology
Union: CUPE Local 38
Position Type: 1 Permanent and 1 Temporary (up to 12 months)
Compensation: Pay Grade 13 $50.92 – 68.15 per hour
Hours of work: 35 hours per week (Standard work week)
